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Customer Service Products

Products

My Zone switches off. How does the thermostat function work?
Is the Zone suitable for the bathroom?
My Edge is giving an error code. What does this mean?
My Edge won't turn on. What can I do?
Can the Edge Convector be used in the bathroom?
I smell a strange odor when using Edge. Is this normal?
Is the Edge Oil suitable for use in the bathroom?
My Edge Oil shows an OPEN message. What does it mean?
Why doesn't Edge Oil immediately turn on and off at the set temperature?
Is it normal for my Edge Oil to give off a smell?
Can Threesixty 3 be used in the bathroom?
When my Threesixty 3 is switched off, the fan continues to work for some time. Why is this?
Why doesn't Threesixty 3 turn on and off directly at the set temperature?
My Threesixty 3 gives off a strong odour. What can I do about this?
My Threesixty 3 turns off when it is (lightly) knocked or moved. Is this normal?
My Threesixty 3 does not switch on. What can I do?
My Edge shows an OPEN message. What does it mean?

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