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Customer Service Returns & Warranty

Returns & Warranty

What if I change my mind about a purchase?
What should I do when my product is defective?
What if my order arrives damaged, incomplete or incorrect?
What if I purchased my product from another retailer?
How do I submit a warranty application?
Important
The warranty is void in the following cases
Warranty period
Consequences of withdrawal
When does the warranty not apply?
How long is the warranty on my products?
Do I have a warranty on my products?
Have you suffered damage to your home or household contents caused by a Duux product?
Does this policy affect my consumer rights?

Why choose Duux?