How can we help you?

... Products My Edge Oil shows an OPEN message. What does it mean?

My Edge Oil shows an OPEN message. What does it mean?

The OPEN message means the Edge Oil has detected a sudden drop in temperature. The product then stops automatically to prevent unnecessary heating, for example when a window is open.

If the temperature drops by about 5 degrees within 10 minutes, the product assumes that a window or door is open. You will hear a beep, the function symbols will disappear and OPEN will appear on the display. Press any button within 1 minute to keep the current settings. If you do not, the product will switch to standby. Then press the power button to reactivate it.

Why choose Duux?

Quick shipping

Fast delivery on all Duux products, so you can enjoy them in no time!

24-months warranty

Enjoy your flow of comfort for years to come, with 24 months of warranty included.

Low shipping costs

Free delivery when you reach the minimum order amount.